Contact us
We’re here to help, 24/7
Our multilingual team answers by email and live chat, 24 hours a day, 7 days a week. We reply to every email within 1 business day.
Account and payment help
Questions about your account, deposits, withdrawals, verification or the trading platforms.
[email protected]Reply within 1 business day
General enquiries
General questions about Elite fx Capital, or about how we use your personal data.
[email protected]Reply within 1 business day
Compliance and complaints
Questions about our AML and identity checks, or a complaint you want to raise.
[email protected]Reply within 1 business day
Help us answer faster
- Write from the email address registered to your account.
- Include your account number and a short description of the problem.
- For a payment, add the amount, the date and your payment reference or transaction hash.
- Never send your password, one-time password or full card number. We will never ask for them.