1. Who we are
Elite fx Capital Ltd. (“we”, “us”) runs elitecapital.global and the Client Area. We are registered in Saint Lucia as an International Business Company.
This policy explains what personal data we collect, why we collect it, and the choices you have. Read it together with the Client Agreement, the Cookie Policy and the Anti-Money Laundering Policy.
2. What we collect
- Identity details: full name, date and place of birth, and a copy of your passport, national ID card or other accepted ID.
- Contact details: home address, country of residence, email address and mobile number.
- Verification documents: proof of address and, where needed, proof of source of funds or wealth.
- Financial details: payment method details, deposits, withdrawals and transaction history.
- Trading data: your account activity and trading history.
- Technical data: IP address, device and browser information, and login records.
- For corporate clients: company documents, plus details of directors, shareholders and beneficial owners.
3. Why we use it
- To open and run your account and provide our services.
- To check your identity and screen against sanctions and politically exposed person (PEP) lists.
- To meet our anti-money laundering duties.
- To process deposits and withdrawals, and to prevent fraud.
- To answer your questions and complaints.
- To send you service messages and, with your consent, marketing. You can opt out of marketing at any time.
5. Transfers abroad
Some of our service providers are based outside Saint Lucia. When we share data with them, we agree in writing how they must protect it.
6. How long we keep it
We keep records for seven (7) years after our relationship ends or after your last transaction, whichever is later, as our Anti-Money Laundering Policy requires. After that, we delete or anonymise them.
7. How we protect it
Data travels over encrypted connections. Only staff who need your data can access it. Withdrawals are approved with a one-time password.
8. Your choices and rights
You can ask us to:
- give you a copy of your data;
- correct your data;
- delete your data, where the law allows; and
- stop using your data for marketing.
We may have to keep some data to meet legal duties. If you withdraw consent we need to provide our services, we may not be able to keep your account open.
10. Changes
We may update this policy. We will publish the current version on the website and email you about material changes.
11. Contact
For privacy questions or requests, email [email protected]. We reply within 1 business day.